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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lavonne BROWN

Lavonne BROWN

January 31, 2025

5  out of  5
rating by Lavonne BROWN
"She has a very sweet personality. She’s very helpful and she understands very well. Very good to talk to."
We responded:
"Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!"
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Yvette S

January 31, 2025

5  out of  5
rating by Yvette S
"She was very helpful, pleasant, nice and very knowledgeable. Great customer service."
We responded:
"We sincerely appreciate you taking the time to share with us your experience. On behalf of our team, thank you for allowing us to serve you."
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Ricky Hunt

January 30, 2025

5  out of  5
rating by Ricky Hunt
"Lisa was great wish there was more stars but she explained everything to me to where i could understand it and was very helpful any question i had..ty"
We responded:
"It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their had work has paid off! If there’s anything we can do to serve you further, let us know."
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Marcus Brinkley

January 27, 2025

5  out of  5
rating by Marcus Brinkley
"This was an awesome visit, and Lisa wonderful, she help me get the coverage I needed, she was very kind"
We responded:
"I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!"
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Miguel Rodriguez

January 16, 2025

5  out of  5
rating by Miguel Rodriguez
"My experience was very appreciative and enjoyable agent answered questions provided great information very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Timothy Williams

December 25, 2024

5  out of  5
rating by Timothy Williams
"Very professional and the service was excellent"
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Randolph Rivers

December 8, 2024

5  out of  5
rating by Randolph Rivers
"Thank you Lisa for all the help you've given to me and my family. You are truly one of a kind. And I can only hope that everyone at State Farm is as caring, patient, and knowledgeable as she is. #STATEFARMFOREVER"
We responded:
"What a wonderful compliment! Thank you for sharing the experience you had with my insurance team!"
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Erick Guzman

December 6, 2024

5  out of  5
rating by Erick Guzman
"Excellent people very professional and they do what they say they are going to do i highly recommend them.."
We responded:
"We’re so grateful that you took the time to share your feedback with us. "
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Joseph

December 6, 2024

5  out of  5
rating by Joseph
"Good customer service."
We responded:
"Thank you for the 5 stars! :)"
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Abdullah Maqsodi

November 22, 2024

5  out of  5
rating by Abdullah Maqsodi
"Awesome customer service, thanks miss Lisa Bollhorst"
We responded:
"Woo hoo!! Another satisfied customer! "
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Big Tee

November 19, 2024

5  out of  5
rating by Big Tee
"So I was helped by agent Lisa. My personal "Jake". She was very attentive and made me fell that I had made the right choice. So glad I chose stare farm. Thanks Lisa"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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D Dudley

October 15, 2024

5  out of  5
rating by D Dudley
"I was an Elephant insurance. They raised my rates so high for auto insurance. I came to Lisa at State farm and she gave me a great rate."
We responded:
"I’m so glad we were able to help you. I love hearing that you saved money. Welcome to Nick Rowan State Farm! 🎉🎉"
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Amanda Aristhene

October 14, 2024

5  out of  5
rating by Amanda Aristhene
"Lisa was amazing and thoroughly helpful and patient!!"
We responded:
"Thank you for the kind words, Amanda! We appreciate you and love your feedback! "
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Weldon Logan

October 2, 2024

5  out of  5
rating by Weldon Logan
"Lisa Bollhorst was excellent. Very courteous and helpful."
We responded:
"I’m so glad you had a great experience!! 😊"
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Andre Boyd

September 17, 2024

5  out of  5
rating by Andre Boyd
"Lisa was very easy going and tremendously helpful in getting me started.Every single question I asked she had an answer. I recommend her anytime!!!"
We responded:
"Thank you for the kind words, Andre! We appreciate you and love your feedback!"
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Kathryn Washburn

September 17, 2024

4  out of  5
rating by Kathryn Washburn
"Good customer service and price is right"
We responded:
"We’re so grateful that you took the time to share your feedback with us. "
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Andrea Budd

September 13, 2024

5  out of  5
rating by Andrea Budd
"I was pleased with the customer service"
We responded:
"Thank you for sharing your experience! "
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Carlos Wyche

September 13, 2024

5  out of  5
rating by Carlos Wyche
"Very professional. Help with every question i had!!"
We responded:
"We appreciate your business! Our goal is to make insurance easy, quick and painless every time! "
Profile photo of Tiffany Inuwere

Tiffany Inuwere

September 5, 2024

5  out of  5
rating by Tiffany Inuwere
"Lisa was very helpful and patient. First time in an insurance office and she made it very easy."
We responded:
"Tiffany, we appreciate your business! Our goal is to make insurance easy, quick and painless every time!"
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Sherry Birch

September 5, 2024

5  out of  5
rating by Sherry Birch
"Lisa has been wonderful. When I initially called her, I was paying a small fortune on just my vehicle. I was also renting a home which has been new to me since my divorce. She bundled renters insurance with my auto policy and saved me a great deal of money. But what I love the most is I am a bit scatterbrained at times with the work I am doing. She takes the time to send me not only text messages, but phone calls to remind me I have to make a payment. I also had 2 seperate things to deal with on my last trip to NY from Va..She sent roadside assistance right away, And I got home to a power outage. She called right away to get a claim started for the food I lost..( I decided not to file the claim) but she was there for me"
We responded:
"Thank you for the fantastic review, Sherry! We appreciate this review so much!! This is exactly it! We try to protect you and provide great service."
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Jay Scott

August 17, 2024

5  out of  5
rating by Jay Scott
"Lisa was very helpful, knowledgeable of information provided and handled all process in a timely fashion"
We responded:
"Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work."
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Justin Kurz

August 13, 2024

5  out of  5
rating by Justin Kurz
"Great people to deal with and helped me save money"
We responded:
"We are incredibly grateful that you took the time out to leave us a 5-Star review."
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Michael Ferguson

August 11, 2024

5  out of  5
rating by Michael Ferguson
"Fantastic, got me way under what I was expecting for great coverage, satisfied. Just make the call it's worth it! Customer service was great, rep Lisa B is amazing! I'm calling back Monday 1 week after to switch out 1 old vehicle for a new one!"
We responded:
"YEA!!!! Thank you for sharing your quote experience. "
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Nikesha Harper

July 31, 2024

5  out of  5
rating by Nikesha Harper
"My experience setting up a renter’s policy was absolutely delightful. Very helpful agent!!"
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us."
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marie jones

July 30, 2024

5  out of  5
rating by marie jones
"Very informative and quick to respond"
We responded:
"Thank you for taking the time to review us."